Returns

Return policy

For go-cuff.com purchases: You may return any unused item with original packaging and contents (including tags, user instructions, manuals, warranty cards and wrappings) within 30 days of purchase for a full refund. Items that are received as a gift and will receive a gift receipt valid for in store purchases up to 5 years. Please contact returns@go-cuff.com for a Return Authorization. Return Authorizations are valid for 30 days from the date of issue.

How to return your order

For unused products with original packaging, please contact returns@go-cuff.com to start the return process. 

Zero Restocking Fees

While there is $0 restocking fee, we do charge a return shipping fee for us to generate a label via USPS. The return shipping cost can vary depending on location, zone, weight, and size of packaging. This is generally between $4.15 to $9 for items under 1 pound in weight. 

How to track and trace your return

For return shipments via first class mail, provide us (returns@go-cuff.com) with your tracking id from USPS. Upon receipt, products will be inspected for damage and use and a refund will be processed within 10 business days.

Refunds

Refunds can only be processed back to the original payment method or shop credit can be provided in the form of an e-gift receipt. Contact us for more information.