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Return policy

For go-cuff.com purchases: You may return any unused item with original packaging and contents (including tags, user instructions, manuals, warranty cards and wrappings) within 30 days of purchase for a full refund. Items that are received as a gift and will receive a gift receipt valid for in store purchases up to 5 years. Please contact returns@go-cuff.com for a Return Authorization. Return Authorizations are valid for 30 days from the date of issue.

How to return your order

For unused products with original packaging, please contact returns@go-cuff.com to start the return process. 

Zero Restocking Fees

While there is $0 restocking fee, we do charge a return shipping fee for us to generate a label via USPS. The return shipping cost can vary depending on location, zone, weight, and size of packaging. This is generally between $4.15 to $9 for items under 1 pound in weight. 

How to track and trace your return

For return shipments via first class mail, provide us (returns@go-cuff.com) with your tracking id from USPS. Upon receipt, products will be inspected for damage and use and a refund will be processed within 10 business days.


Refunds can only be processed back to the original payment method or shop credit can be provided in the form of an e-gift receipt. Contact us for more information.

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