SHIPPING / RETURNS

Nothing stops you from your morning brew. We know you’re looking for the better carry for your morning coffee as quickly as possible. Imagine a beverage cuff that doesn’t tire out your hand during your long commute, but rather HUGS you? Yes, this product does just that.

ESTIMATED DELIVERY DATES

With a name like GoCuff, we’re sure to make sure out shipments GO fast, and flies right to your finger tips!  However, delivery estimates are dependent upon a variety of factors, including weather and other disruptions.  Also note that GoCuff may also be required to verify identity and/or address information which may cause shipping delays. Please ensure you’ve entered the proper address. Depending on where you are in proximity to our Northeast warehouse, packages usually arrive within 2-5 business days of the order placement.

SHIPPING IS FREE

All orders at go-cuff.com receive free ground shipping (over $20)! We are able to ship to valid United States addresses. Shipments to some regions can take up to 7 days and shipments to Hawaii may take longer. If you would like expedited shipping, you can choose that option at checkout.

We ask that you report any missing items or packages within 2 weeks of delivery date so that we can address the issue with our carrier(s) within their required time lines.

ORDERS IN BY NOON (EASTERN) SHIP SAME DAY

Locked in, and ready to GO!  In Stock items ordered by noon EST Monday thru Friday (excluding holidays) ship that same day.  In Stock items ordered after noon EST, or on weekends and holidays, will ship the next business day.

Pre-order or out of stock items will ship separately in the future.  In other words, if some items on your order are In Stock and some items are not, In Stock items will be separately shipped now.

RETURNS

For go-cuff.com purchases: We provide FREE Shipping for Returns. You may return any unused item with original packaging and contents (including tags, user instructions, manuals, warranty cards and wrappings) within 30 days of purchase for a full refund.  Items that are received as a gift and returned will be credited to the original purchaser’s credit card. Please contact returns@go-cuff.com for a Return Authorization. Return Authorizations are valid for 30 days from the date of issue.

For retailer/wholesale purchases: Purchases made through an authorized retailer must be returned to the retailer.